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Data Protection

We take the protection of the data of the users of our website (www.theboxgroup.de) and/or our mobile app (www.theboxgroup.de) very seriously and are committed to protecting the information that users provide to us in connection with their use of our digital assets. Furthermore, we commit to protecting and using your data in accordance with applicable laws.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our services through your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read, fully understood, and do not agree with our approach, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continuing to use the services will constitute your consent to this Privacy Policy and any changes made to it.

In this Privacy Policy, you will learn about:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • Who we share the data with

  • Where the data is stored

  • How long we retain the data

  • How we protect the data

  • How we handle minors

  • Updates or changes to the Privacy Policy

What data do we collect?

Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected during the use of our services (“non-personal data”). Non-personal data cannot be traced back to the individual from whom it was collected. Non-personal data we collect primarily consists of technical and aggregated usage information.

  • Personally identifiable information, i.e., any information that can identify you or could reasonably be used to identify you (“personal data”). The personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, these will be treated as personal data as long as they remain in combination.

How do we collect data?

Here are the main methods we use to collect data:

  • We collect data when you use our services. When you visit our digital assets and use our services, we may collect, store, and record your usage, sessions, and related information.

  • We collect data you provide directly to us, for example, when you contact us via a communication channel (e.g., an email with comments or feedback).

  • We may collect data from third-party sources, as described below.

  • We collect data you provide when you sign up for our services through a third-party provider, such as Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

  • To provide and operate our services

  • To develop, customize, and improve our services

  • To respond to your feedback, inquiries, and requests and offer assistance

  • To analyze request and usage patterns

  • For other internal, statistical, and research purposes

  • To enhance our data security and fraud prevention capabilities

  • To investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations, or government orders

  • To send you updates, messages, promotional material, and other information related to our services. For marketing emails, you can decide whether to continue receiving them by clicking the unsubscribe link in those emails.

Who do we share this data with?

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or address illegal activities or other misconduct; (ii) to establish or exercise our rights to defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control of our company or one of our affiliates (via merger, acquisition, or sale of substantially all assets, etc.); (v) to enable authorized third parties to collect, store, and/or manage your data (e.g., cloud service providers), as is reasonable for business purposes; (vi) to work with third parties to improve your user experience.

Please note that our services enable social interactions (e.g., posting content, sharing information, and chatting with other users). We advise that any content or data you provide in these areas may be read, collected, and used by others. We recommend not posting or sharing information you do not wish to make public. When you upload content or otherwise provide data as part of using a service, it is done at your own risk. We cannot control the actions of other users or the public who have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible on cached and archived pages or after a copy/storage of your content by third parties, even after its deletion.

Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may enable third parties to automatically collect your data in order to improve your navigation experience on our digital assets, optimize performance, ensure a tailored user experience, as well as for security and fraud prevention purposes.

To learn more about this, please read our Cookie Policy.

Without your consent, we will not share your email address or other personal data with advertising companies or ad networks. We may provide ads through our services and digital assets (including websites and applications that use our services) that are tailored to you, such as ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these ads, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to deliver targeted ads. External advertising networks, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.

Where do we store the data?

Non-personal data
Please note that our companies and our trusted partners and service providers are located worldwide. For the purposes outlined in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.

Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our services and/or as mandated by law.

How long do we retain data?

Please note that we retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete incorrect or incomplete data at our discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we offer our services. Your data may be stored via our hosting provider’s data storage, databases, and general applications. It is stored on secure servers behind a firewall, and the majority of its services offer secure HTTPS access to most areas.

All payment options provided by us and our hosting provider comply with the PCI-DSS (Payment Card Industry Data Security Standard) set by the PCI Security Standards Council (a collaboration of brands like Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure secure handling of credit card data (including physical, electronic, and procedural measures) by our shop and service providers.

However, despite the measures we and our hosting provider take, we cannot guarantee absolute protection and security for the data you upload, post, or otherwise share with us or others.

How do we handle minors?

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time to verify that minors are not using our services. If we become aware that a minor is using our services, we may deny that user access to our services, block them, and delete any stored data related to that user.

Rights for EU residents:

As an EU resident, you can:

  • Request confirmation of whether we are processing your personal data and request access to your stored personal data along with certain additional information;

  • Request to receive your personal data in a structured, commonly used, and machine-readable format;

  • Request the correction of your personal data stored with us;

  • Request the deletion of your personal data;

  • Object to the processing of your personal data by us;

  • Request the restriction of the processing of your personal data;

  • File a complaint with a supervisory authority.

Please note that these rights may not apply universally and may be subject to our legitimate interests and regulatory requirements.

Updates or changes to the Privacy Policy

We may revise this Privacy Policy at our discretion from time to time; the version published on the website is always the most current (see the “Effective Date”). We encourage you to regularly review this Privacy Policy for any changes. In case of significant changes, we will publish a notice on our website. By continuing to use the services after being notified of changes, you confirm your agreement to the changes in the Privacy Policy and consent to be bound by the terms of these changes.

Contact

If you have any general questions about the services or the data we collect about you and how it is used, please contact us at:

theboxgroup Marketing
Französische Allee 2
72072 Tübingen
Germany
E-Mail: info@theboxgroup.de

+49 (0) 7071 1356 672
boxengineering@online.de

 

DISCLAIMER
The information contained herein does not constitute legal advice, and you should not rely solely on it. Specific requirements regarding legal terms and policies may vary between states and/or jurisdictions. As outlined in our Terms of Use, it is your responsibility to ensure that your services are compliant with the laws applicable to you and that you adhere to them.

To fully comply with your legal obligations, we strongly recommend seeking professional advice to better understand the specific requirements applicable to you.

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